Returns Policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them in.

Goods will be picked up by us.

Exemptions:

All custom cut goods will receive a 50% refund or 50% off a replacement piece. (We do not pick up or inspect, just tell us why you are refunding)

If you have the measurement wrong and it is possible to cut down glass or mirror we will do so for $15, this includes pick up and drop off back to your house  (all toughened glass products are unable to be cut down)

Please Phone 1300 769 510 or email sales@glassshop.com.au to arrange refund